What tools ship with an InterVac? You get: a powder coated aluminium adjustable height 'wand' (not a cheap plastic one); a combination floor tool for use on hard floors, carpets, rugs etc; an upholstery tool with removal bristle brush head ideal for seats; a crevice tool and a round dusting brush. A mesh storage bag is included for the tools and hose for easy access. The hose coils up to 38cm / 15”.

How easy is it to buy replacement bags? Very, either from your local InterVac distributor or on-line. The bags ship as a pack of 5 and include additional power unit filters. These are HEPA filter bags and not inferior quality paper based bags.

How long will it take to install my InterVac? The surface mounted vacuum unit takes about 10 minutes and flush mounting takes around 30 minutes. Remote Start units involve more work. Templates are provided.

What is the advantage of an integrated vacuum? Because the power unit is stationary, there is no heavy vacuum cleaner to lift or drag and no closet space is required for storage. The vacuums last much longer than canisters or uprights because they are stationary, which means they are not being banged against furniture, walls  etc, protecting your vacuum cleaner and your home..

How powerful is the vacuum cleaner? It has a 5.5 amp motor with 100 of H2O lift. This is comparable with any top quality vacuum cleaner.

How much dust does the bag hold? 3.5 kgs (8 pounds), depending on the type of debris. The patented
ribbed vacuum chamber allows the bag to fill completely without collapsing, thereby utilizing the entire bag.

What type of filtration does InterVac have? InterVac comes standard with a five layer
HEPA type filtration system that filters up to 99.97% of dirt, dust and allergens down to 3 microns in size. Great for allergy sufferers.

If I have a surface mounted unit, can I use it in other places? Yes, the surface mounted InterVac is also be portable. So now you can move your central vacuum between the motorhome, caravan, boat, garage or cottage.

How many remote start valves can be connected to a InterVac Remote unit? Up to 3, each pipe run can be up to 10 meters from the power unit. We supply the various fittings necessary, please e-mail or call to discuss your proposed layout.

What is the warranty? All InterVac's come with a 6 year power unit warranty and a full refurbishment service is available outside the warranty period. Tools and accessories are supplied with a 1 year warranty.

Can I vacuum up water? No. InterVac not designed as a wet/dry vacuum. This is due to the HEPA filtration, which wet/dry vacuums are unable to accommodate.

Do I have to install it vertically? No, InterVac is the most versatile vacuum cleaner you’ll ever own. It can be mounted horizontally or on its side as well as vertically

How does the InterVac clean such a large area? Each InterVac is a self-contained unit with its own motor and dust bag. With a 12 meter / 40’ hose you can clean an area from about 84 to 140 sq. m. / 900 to 1500 sq. ft., depending on the installation.

Where does the air discharge? The air discharges from the bottom of the unit. With InterVac's high filtration system you can be assured that dirt will not be returned. Always check the filtration rating on ANY vacuum cleaner you purchase!

Why the stretch hose not a standard hose? Each hose has its own merits. A standard vacuum hose is lighter weight but it is inconvenient to store. With the stretch hose, it is quick to connect, making it ideal for quick clean ups, and it shrinks to just 1.2 m / 8’ and coils up to 38cm / 15” so it is simple to store. If you need to change from the stretch hose to standard hose please contact us for advice.

How does the InterVac vacuum cleaner compare with a standard upright or canister? InterVac units have more suction power than most of the standard vacuums in retail stores.

My vacuum cleaner stopped running. What should I do? The most common cause is a clogged hose or tool, so check that first. The motor is protected so it can not burn up and will require about an hour to cool down and reset.


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